TERMS & CONDITIONS

Ticketing and Event
Terms & Conditions

There is a maximum allowance of 2 tickets per person during this festival - please choose your favourite night to attend, and be generous with your fellow community members. Unreasonable abuse of this policy will result in your tickets being cancelled. Please email us at info@topictureshow.com if you would like to request a unique exception.
Tickets to Ten Years of Toronto Outdoor Picture Show are free to the public, thanks to our generous funders and to your donations. Ticket resale is strictly prohibited.
Please cancel your tickets if you cannot attend for any reason. Given that onsite attendance is very limited, we want to make sure every ticket will be used. If you cannot attend as planned, please cancel your tickets or transfer them to your friends (their contact info is important for contact tracing) by logging in to your Universe account and selecting the “My Tickets” option to manage your tickets, no later than 6pm the day before your ticketed event. If you need to return your tickets to the pool in the 24 hours leading up to showtime, please email us at info@topictureshow.com.
Please note: Events are intentionally oversold (there are always a few people who don’t show up). Your ticket is not guaranteed so we suggest you arrive by 7:30pm to avoid disappointment, as each event has a maximum capacity for 100 guests.

You will be expected to follow all onsite protocols as detailed in our FAQ, including physical distancing from other attendees outside your household, and wearing a mask whenever 2m distance can’t be ensured (at the entrance, when purchasing concessions, or when using the portable restrooms).
Please self-screen ahead of your visit for any symptoms of COVID-19 or other illness, and stay home if you are not feeling well.
Your contact information may be used for COVID-19 contact tracing purposes in the case that an attendee tests positive.
Please be considerate, and do not smoke near other attendees.

Please bring your own blankets or chairs
This is a licensed event. No outside alcohol is permitted.
Rain policy: we almost never cancel events before the early evening. We will proceed if at all possible! If we must cancel, ticket holders will be notified immediately and your advanced concessions orders will be reimbursed for that evening. Please do not send inquiries about the forecast, we can’t answer them.
This programme is curated to appeal to a broad audience. Films are appropriate for most audience members, but please find more specific content notes on each film page.
If you choose to make a donation (THANK YOU!), please note that this is not refundable.
By obtaining a free ticket to Ten Years of Toronto Outdoor Picture Show, you are opting in to TOPS’ e-newsletter list, which will not be shared with any other parties. You may unsubscribe at any time.